What is the best method to communicate my special requests?
Our Service Representative Monday-Sunday 24/7 to discuss any requests that you would like us to know about. We also need to know your requests at least the day before your next scheduled mow (no same day requests) to ensure they are properly Scheduling.
I have pets in the backyard, what should I do?
We are careful to avoid pets escaping, but we do not assume responsibility. We highly recommend leaving pets inside or kenneling them on your mow day. We cannot give a specific time that your mowing will occur, though we do guarantee the day. The mow times can vary depending upon the weather, traffic, route selection, and what crew is assigned to mow your property that day.
What is included in the service?
We mow, line trim, Edge, and blow clean concrete areas.
What if my yard doesn’t need to be mowed?
No Problem, just notify our office at least 1 day prior to your next scheduled mowing and you can choose a less frequent schedule that better accommodates the growth of your lawn. We do not accept SAME DAY skips, so if you call the day of your mow, the crew will mow that day & the new schedule will take effect after that. Our crews do not determine whether your lawn needs to be mowed or not, they mow all the lawns on their route every day, so be sure to let us know the correct schedule you desire.
Can I arrange to be billed later?
Yes, Only accepted for commercial Accounts.
When Do I pay?
Once our service is completed, in less your Debit or credit card is saved on our payment system then once the services is completed your card will be charged automatically.
What are the type of payment methods accepted?
Cash and Check, if you wish to use a credit or debit card this information would need to be enter into our system before service is executed.
How do I know that my credit card information is secure?
Due to our heavy volume of credit card transactions, we are required to be PCI compliant. This means that your card information is not domiciled on our computers and only the last four digits of the card number are seen.
What is an SSL Certificate?
SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Typically, SSL is used to secure credit card transactions, data transfer and logins, and more recently is becoming the norm when securing browsing of social media sites.